Prepaid Corporate Owned Funds Card Schedule

This schedule (“Schedule”), together with the Mastercard Prepaid Corporate Owned Funds Card Terms and Conditions (“Terms”) govern the use of Your Card/Cards in the Schedule and the Terms are referred to as this Agreement. Your Card is a plastic reloadable Card.

You will be asked to confirm Your acceptance of this Agreement when You apply for Cards via the Corporate Account Platform. If You refuse to accept this Agreement, We will not be able to complete Your order for Cards.

Unless specifically stated otherwise, words and expressions in this Schedule have the same meaning and interpretation as defined in the Terms.

Definitions

Card Scheme: Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.

Denominated Currency: British Pound Sterling

Website: www.cleva.vidacreative.co.uk

Customer Services

The Customer Service Department can be contacted via the below channels:

Please note that We reserve the right, after having informed You at the time of the call, to monitor/record the conversations between You and Customer Services for quality assurance purposes. Please refer to the T and C’s for the complaints escalation procedure.

Information to be provided in order to activate the Card

The Card User must activate the Card as soon as it is received.

The Card User’s PIN will be communicated to the Card User at the end of the activation by IVR or be available in the app.

Services included in the Card

Communication of balance statements

You can find out the available funds remaining on Your Card at any time by accessing the Mobile Application or Website.

Card issued in UK

Load Limits

GBP EUR USD
Maximum amount to be loaded per year 55,000 65,000 80,000
Maximum load amount per transaction 5,000 6,000 9,000
Maximum daily load limit 5,000 6,000 9,000
Maximum number of loads per day 3 3 3
Maximum amount authorised per load per month 10,000 12,000 14,000
Maximum number of loads permitted per month 1,600 1,600 1,600
Maximum balance on card 12,000 14,500 21,500

Purchase Limits

GBP EUR USD
Number of purchases allowed per day 15 15 15
Maximum purchase value allowed per day 1,500 1,800 2,700
Maximum purchase value per transaction 1,500 1,800 2,700
Maximum purchase value per year 55,000 65,000 80,000
Maximum number of purchases allowed per year 1,500 3,000 3,000

Cash Withdrawal Limits

GBP EUR USD
Number of cash transactions allowed per day 10 10 10
Total value of cash transactions allowed per day 500 600 700
Maximum value of cash per transaction 300 300 300
Number of cash transactions allowed over 1 month 30 30 30
Total value of cash transactions allowed over 1 month 1,500 1,800 2,100
Number of cash transactions allowed over 1 year 1,500 1,500 1,500
Total value of cash transactions allowed over 1 year 55,000 65,000 80,000

Transaction Fees

All payments made using Your Card shall be in the Denominated Currency. If the Card is used to pay for goods and services in a different currency to the Denominated Currency, the amount payable shall be converted at the Mastercard conversion rate at the time Your transaction is processed. The Mastercard conversion rate is displayed on https://www.mastercard.com/global/currencyconversion/. The Mastercard conversion rate may vary throughout the day and is not set by Us.

Note that exchange rates can fluctuate and that they may change between the time when the Transaction is made and the time when it is settled and billed to Your Card. You agree that any change to the exchange rate may be applied immediately and without notice to you. A foreign exchange management fee will apply as set out below:

Fee GBP
ATM Withdrawal (Domestic) 1.00
ATM Withdrawal (International) 2.00
FX 3%
Balance Enquiry 0.30
Decline Fee 0.45

(1) Note: some merchants, in some countries, may charge an additional fee for payment by card. These fees, which are set by the merchant, will be notified to You at the time of purchase.

(2) Note: in some countries, ATM use may be subject to applicable Fees, surcharge rules and regulations of the relevant ATM, or other financial institution or association, without our knowledge or control.

Internet, IVR. Customer Services, SMS Fees

Via App Via WEB Via SMS* Via IVR**
Activation N/A N/A N/A N/A
Obtain Your balance: Free Free N/A N/A
Obtain Your full transaction history Free Free N/A N/A
Retrieve and print statements Free Free and by email N/A N/A
Block or unblock your card Free Free N/A Free
Declare Your card lost or stolen (phone no provided) Free Free N/A Free
PIN reminder Free N/A N/A Free
Redeem your balance N/A Free N/A N/A

* additional fees might be applied by Your provider depending on Your price plan

** Standard Network rates apply.

Cancellation Fees

Cancel your card before it expires N/A